Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
In case of dissatisfaction from our services, users have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact us via Email – firstname.lastname@example.org or whatsapp us @9551871033/9940064596.
When can You Request for Cancellation ?
- When there is Undue Delay of Delivery (more than 20 days )without any prior information, you may request for cancellation of order.
When the product you had received is in damaged condition, we shall either replace or refund your payment.
- When the order hasn’t been delivered to you even after 20 days without any prior intimation
- Wrong Product Delivery: When you have received a different product other than the one you had ordered we shall replace the product.
What is not included ?
- As body type varies for every individual, Results may also vary. Refunds are not included for the claims of product not working
- We take genuine efforts in giving you 100% Natural Solution for your Hair & Skincare concerns. So unlike chemical products, you may not have immediate results. Hence, there is no refund for the same claim.